Can I use the Tech Connections Cloud PBX if my on-premise PBX fails
I use the Tech Connections Cloud PBX if my on-premise PBX fails?
Location: CloudPBX > select number > Inbound Calls
Summary: Setting up a second layer of redundancy on your
Detail: Leverage our hosted cloud
PBX voice service to provide your PBX with a second layer of redundancy,
regardless of whether you are connecting via Peering or Registration.
Registration: Enable Call
Forwarding to redirect to your specified alternate number(s) if the call
isn’t answered within a designated time.
SIP Peering: If you don’t have a
secondary IP/PBX, you can also enable Call Forwarding to redirect calls to
alternate numbers. When our Active Polling service
detects that your circuit has been off-line for more than 10 seconds, inbound
calls will failover through to the alternates specified in your Call Forward.
Step 1: Call forwarding
This service is only available to direct Inbound calls to
alternate numbers in the event of a loss of data service.
- Click Voice
> Line Manager
on a number and then select Incoming Calls > Call Forwarding
your Call Forwarding preferences including numbers and time schedules
- Click Save to
update your settings.
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