Home Office Calling Rates

Home Office Calling Rates

  1. Included minutes will be used first before we charge you the rates listed below and exclude GST
  1. please note that when someone calls your 0800/0508 number you will be billed per minute and they get to call you for free. 
  1. If you have your 0800 or 0508 number redirected to another number you will also be charged the outbound calling rate per minute as this is the same as you making an outbound call. If you want to avoid this charge you can point your 0800/0508 number to a VoIP phone or use our free app Secure VoIP app that can be downloaded from the app stores. 
  2. Included minutes do not roll over to the following month. 

New Zealand Calling Rates

Call TypeFlagfallRate
Calls to NZ national fixed lines$0.03
Inbound calls to a local number$0.00
Outbound call to NZ local number$0.03
Outbound call to NZ mobile$0.09
Inbound TollFree from Mobile after included minutes$0.19
Inbound TollFree from Fixed after included minutes$0.09
New Zealand Directory$0.60$0.50
International Directory$2.50$0.50

Calling to Australia 

Call TypeFlagfallRate
Inbound 6113$0.20
Inbound 611800$0.20
Emergency$0.00
Calls to Australian fixed lines$0.06
Calls to Australian mobile lines$0.14
6113$0.60$0.00

Calling to the rest of the World

CountryCall TypeFlagfallRate
Afghanistan
Fixed$0.78
Mobile$1.04
Albania
Fixed$0.52
Mobile$1.43
Algeria
Fixed$0.26
Mobile$3.20
Andorra
Fixed$0.05
Mobile$0.66
Angola
Fixed$0.19
Mobile$1.04
Anguilla
Fixed$0.78
Mobile$1.04
Antarctica
Fixed$3.80
Mobile$3.80
Antigua & Barbuda
Fixed$1.38
Mobile$1.04
Argentina
Fixed$0.09
Mobile$0.26
Armenia
Fixed$1.04
Mobile$0.78
Aruba
Fixed$0.40
Mobile$0.78
Ascension Island
Fixed$3.16
Mobile$2.28
Austria
Fixed$0.40
Mobile$1.04
Azerbaijan
Fixed$0.78
Mobile$1.04
Bahamas
Fixed$1.38
Mobile$0.66
Bahrain
Fixed$0.40
Mobile$0.52
Bangladesh
Fixed$0.10
Mobile$0.10
Barbados
Fixed$0.66
Mobile$0.78
Belarus
Fixed$1.04
Mobile$1.04
Belgium
Fixed$0.40
Mobile$1.43
Belize
Fixed$0.78
Mobile$1.04
Benin
Fixed$1.04
Mobile$1.04
Bermuda
Fixed$0.10
Mobile$0.17
Bhutan
Fixed$0.26
Mobile$0.26
Bolivia
Fixed$0.78
Mobile$0.66
Bosnia Herzegovina
Fixed$0.52
Mobile$1.04
Botswana
Fixed$0.86
Mobile$0.78
Brazil
Fixed$0.09
Mobile$0.10
British Virgin Islands
Fixed$1.38
Mobile$1.04
Brunei
Fixed$0.35
Mobile$0.10
Bulgaria
Fixed$0.05
Mobile$1.04
Burkina Faso
Fixed$1.04
Mobile$1.43
Burundi
Fixed$1.73
Mobile$1.73
Cambodia
Fixed$0.26
Mobile$0.26
Cameroon
Fixed$1.56
Mobile$1.04
Canada
Fixed$0.03
Mobile$0.03
Cape Verde
Fixed$0.66
Mobile$1.04
Cayman Islands
Fixed$0.69
Mobile$0.66
Central African Republic
Fixed$2.59
Mobile$2.59
Chad
Fixed$2.15
Mobile$1.73
Chile
Fixed$0.09
Mobile$0.19
China
Fixed$0.09
Mobile$0.09
Christmas Is
Fixed$1.14
Mobile$1.14
Colombia
Fixed$0.19
Mobile$0.10
Comoros
Fixed$1.73
Mobile$2.35
Congo
Fixed$3.74
Mobile$3.74
Cook Islands
Fixed$2.42
Mobile$1.71
Costa Rica
Fixed$0.09
Mobile$0.26
Croatia
Fixed$0.26
Mobile$1.04
Cuba
Fixed$2.02
Mobile$3.80
Cyprus
Fixed$0.26
Mobile$0.40
Czech Republic
Fixed$0.09
Mobile$0.40
Denmark
Fixed$0.05
Mobile$0.05
Diego Garcia
Fixed$2.88
Mobile$3.80
Djibouti
Fixed$1.04
Mobile$1.04
Dominica
Fixed$0.78
Mobile$1.04
Dominican Republic
Fixed$0.35
Mobile$0.52
East Timor
Fixed$1.04
Mobile$1.04
Ecuador
Fixed$4.32
Mobile$0.78
Egypt
Fixed$0.40
Mobile$0.52
El Salvador
Fixed$0.52
Mobile$0.66
Equatorial Guinea
Fixed$1.73
Mobile$2.21
Eritrea
Fixed$0.78
Mobile$0.95
Estonia
Fixed$0.05
Mobile$1.04
Ethiopia
Fixed$0.78
Mobile$0.78
Faeroe Island
Fixed$0.19
Mobile$0.66
Falkland Islands
Fixed$3.45
Mobile$1.71
Fiji
Fixed$0.86
Mobile$0.86
Finland
Fixed$1.43
Mobile$1.43
France
Fixed$0.05
Mobile$0.26
French Polynesia
Fixed$0.66
Mobile$1.04
FYR of Macedonia
Fixed$0.66
Mobile$1.04
Gabon
Fixed$1.04
Mobile$1.73
Gambia
Fixed$5.03
Mobile$2.59
Georgia
Fixed$0.66
Mobile$1.04
Germany
Fixed$0.05
Mobile$0.86
Ghana
Fixed$1.04
Mobile$1.04
Gibraltar
Fixed$0.14
Mobile$0.52
GlobalMobile$11.25
Greece
Fixed$0.09
Mobile$0.26
Greenland
Fixed$1.04
Mobile$1.43
Grenada
Fixed$1.38
Mobile$0.78
Guadeloupe (French)
Fixed$0.05
Mobile$0.40
Guam
Fixed$0.05
Mobile$0.05
Guatemala
Fixed$0.52
Mobile$0.52
Guiana (French)
Fixed$0.05
Mobile$1.38
Guinea Bissau
Fixed$2.33
Mobile$3.07
Guinea Republic
Fixed$1.04
Mobile$1.43
Guyana
Fixed$0.78
Mobile$1.04
Haiti
Fixed$1.04
Mobile$7.19
Honduras
Fixed$0.52
Mobile$0.66
Hong Kong
Fixed$0.16
Mobile$0.16
Hungary
Fixed$0.19
Mobile$0.26
Iceland
Fixed$0.05
Mobile$0.09
India
Fixed$0.05
Mobile$0.05
Indonesia
Fixed$0.24
Mobile$0.19
INMARSAT-AOR
Fixed$18.98
Mobile$18.98
International 800
Fixed$0.00
Mobile$0.00
Iran
Fixed$0.66
Mobile$0.66
Iraq
Fixed$0.52
Mobile$0.78
Ireland (Republic)
Fixed$0.03
Mobile$0.14
Israel
Fixed$0.05
Mobile$0.10
Italy
Fixed$0.05
Mobile$0.40
Ivory Coast
Fixed$1.04
Mobile$1.04
Jamaica
Fixed$0.78
Mobile$1.04
Japan
Fixed$0.05
Mobile$0.19
Jordan
Fixed$0.52
Mobile$0.66
Kazakhstan
Fixed$0.19
Mobile$0.78
Kenya
Fixed$0.78
Mobile$1.04
Kiribati
Fixed$10.35
Mobile$10.35
Korea (Nth)
Fixed$1.43
Mobile$1.52
Korea (Sth)
Fixed$0.05
Mobile$0.05
Kuwait
Fixed$0.14
Mobile$0.19
Kyrgyzstan
Fixed$1.38
Mobile$0.66
Laos
Fixed$0.26
Mobile$0.26
Latvia
Fixed$1.43
Mobile$1.04
Lebanon
Fixed$0.40
Mobile$0.66
Lesotho
Fixed$2.59
Mobile$4.63
Liberia
Fixed$1.43
Mobile$1.43
Libya
Fixed$3.45
Mobile$1.04
Liechtenstein
Fixed$0.26
Mobile$2.15
Lithuania
Fixed$1.80
Mobile$1.73
Luxembourg
Fixed$0.78
Mobile$0.78
Macau
Fixed$0.69
Mobile$0.40
Madagascar
Fixed$2.29
Mobile$2.02
Malawi
Fixed$1.80
Mobile$1.43
Malaysia
Fixed$0.09
Mobile$0.10
Maldives Republic
Fixed$2.29
Mobile$11.80
Mali
Fixed$1.04
Mobile$1.43
Malta
Fixed$0.43
Mobile$0.86
Mariana Island
Fixed$0.10
Mobile$0.10
Marshall Islands
Fixed$0.78
Mobile$0.95
Martinique
Fixed$0.05
Mobile$0.86
Mauritania
Fixed$2.77
Mobile$2.77
Mauritius
Fixed$0.66
Mobile$0.66
Mexico
Fixed$0.17
Mobile$0.17
MicronesiaFixed$1.73
Moldova
Fixed$1.04
Mobile$1.04
Monaco
Fixed$0.26
Mobile$1.43
Mongolia
Fixed$0.09
Mobile$0.09
Montenegro
Fixed$0.66
Mobile$1.04
Montserrat
Fixed$0.78
Mobile$0.78
Morocco
Fixed$0.35
Mobile$1.73
Mozambique
Fixed$1.38
Mobile$1.04
Myanmar
Fixed$0.52
Mobile$0.52
Namibia
Fixed$0.69
Mobile$1.38
Nauru
Fixed$3.16
Mobile$2.85
Nepal
Fixed$0.52
Mobile$0.66
Netherlands
Fixed$0.78
Mobile$1.04
Netherlands Antilles
Fixed$0.86
Mobile$0.52
New Caledonia
Fixed$1.04
Mobile$1.04
Nicaragua
Fixed$0.52
Mobile$1.43
Niger
Fixed$1.04
Mobile$1.04
Nigeria
Fixed$0.40
Mobile$0.40
Niue Island
Fixed$3.45
Mobile$2.47
Norfolk Island
Fixed$3.16
Mobile$3.80
Norway
Fixed$0.09
Mobile$0.52
Oman
Fixed$1.38
Mobile$1.04
Pakistan
Fixed$0.19
Mobile$0.19
Palau
Fixed$0.95
Mobile$0.95
Palestine
Fixed$0.86
Mobile$0.66
Panama
Fixed$0.09
Mobile$0.52
Papua New Guinea
Fixed$1.04
Mobile$3.16
Paraguay
Fixed$0.35
Mobile$0.26
Peru
Fixed$0.05
Mobile$0.26
Philippines
Fixed$0.40
Mobile$0.52
Poland
Fixed$0.10
Mobile$0.52
Portugal
Fixed$0.09
Mobile$0.40
Puerto Rico
Fixed$0.05
Mobile$0.05
Qatar
Fixed$0.52
Mobile$0.66
Reunion
Fixed$0.10
Mobile$0.40
Romania
Fixed$0.05
Mobile$0.09
Russia
Fixed$0.52
Mobile$0.78
Rwanda
Fixed$1.04
Mobile$1.04
Samoa (American)
Fixed$0.66
Mobile$0.66
Samoa (Western)
Fixed$2.29
Mobile$2.29
San Marino
Fixed$0.05
Mobile$0.66
Sao Tome & Principe
Fixed$2.88
Mobile$2.85
Saudi Arabia
Fixed$3.28
Mobile$3.28
Senegal
Fixed$2.09
Mobile$1.43
Serbia
Fixed$1.04
Mobile$1.85
Seychelles
Fixed$1.73
Mobile$1.33
Sierra Leone
Fixed$1.04
Mobile$1.73
Singapore
Fixed$0.05
Mobile$0.05
Slovak Republic
Fixed$0.05
Mobile$0.26
Slovenia
Fixed$0.05
Mobile$1.73
Solomon Islands
Fixed$2.29
Mobile$2.29
Somalia
Fixed$1.73
Mobile$2.20
South Africa
Fixed$0.86
Mobile$0.86
Spain
Fixed$0.05
Mobile$0.52
Sri Lanka
Fixed$0.52
Mobile$0.52
St Helena
Fixed$3.45
Mobile$2.85
St Kitts & Nevis
Fixed$1.38
Mobile$1.04
St Lucia
Fixed$0.78
Mobile$1.04
St Pierre & Miquelon
Fixed$1.04
Mobile$1.73
St Vincent & Bequia
Fixed$0.66
Mobile$1.04
Sudan
Fixed$0.52
Mobile$0.66
Suriname
Fixed$1.04
Mobile$1.73
Swaziland
Fixed$0.40
Mobile$1.04
Sweden
Fixed$0.05
Mobile$0.86
Switzerland
Fixed$0.05
Mobile$1.04
Syria
Fixed$1.04
Mobile$1.43
Taiwan
Fixed$0.10
Mobile$0.40
Tajikistan
Fixed$0.52
Mobile$0.66
Tanzania
Fixed$2.06
Mobile$1.04
Thailand
Fixed$0.24
Mobile$0.24
Togo
Fixed$1.04
Mobile$1.04
Tokelau
Fixed$3.74
Mobile$2.85
Tonga
Fixed$2.29
Mobile$2.29
Trinidad & Tobago
Fixed$1.04
Mobile$1.04
Tunisia
Fixed$2.29
Mobile$2.29
Turkey
Fixed$0.14
Mobile$0.66
Turkmenistan
Fixed$0.40
Mobile$0.52
Turks & Caicos Is
Fixed$0.78
Mobile$1.04
Tuvalu
Fixed$3.16
Mobile$2.28
Uganda
Fixed$2.00
Mobile$4.32
UK Special
Fixed$0.86
Mobile$0.86
Ukraine
Fixed$0.52
Mobile$1.04
United Arab Emirates
Fixed$3.17
Mobile$3.17
United Kingdom
Fixed$0.05
Mobile$0.09
Inbound TollFree from Fixed$0.17
Inbound TollFree from Mobile$0.31
Uruguay
Fixed$0.19
Mobile$0.66
USA
Fixed or Mobile$0.05
Inbound US TollFree$0.14
Uzbekistan
Fixed$0.40
Mobile$0.40
Vanuatu
Fixed$2.29
Mobile$2.29
Vatican City
Fixed$0.09
Mobile$0.09
Venezuela
Fixed$0.24
Mobile$0.40
Vietnam
Fixed$0.26
Mobile$0.26
Virgin Islands (USA)
Fixed$0.09
Mobile$0.06
Wallis and Futuna Islands
Fixed$1.04
Mobile$2.85
Yemen
Fixed$0.86
Mobile$0.52
Zaire
Fixed$3.74
Mobile$2.36
Zambia
Fixed$1.04
Mobile$2.43
Zimbabwe
Fixed$1.38
Mobile$1.43

  1. All rates exclude GST and are subject to change with 30 days notice
  2. All calls are a minimum of 1 minute
    • Related Articles

    • Team Plan Calling Rates

      Included minutes will be used first before we charge you the rates listed below and exclude GST.  please note that when someone calls your 0800/0508 number you will be billed per minute and they get to call you for free.  If you have your 0800 or ...
    • Little Big Office Calling Rates

      Included minutes will be used first before we charge you the rates listed below and exclude GST.  please note that when someone calls your 0800/0508 number you will be billed per minute and they get to call you for free.  If you have your 0800 or ...
    • Grow Plan Calling Rates

      Included minutes will be used first before we charge you the rates listed below and exclude GST.  please note that when someone calls your 0800/0508 number you will be billed per minute and they get to call you for free.  If you have your 0800 or ...
    • Starter Plan calling rates

      All rates listed below exclude GST please note that when someone calls your 0800/0508 number you will be billed per minute and they get to call you for free.  If you have your 0800 or 0508 number redirected to another number you will also be charged ...
    • Simple Easy Calling Rates

      All rates listed below exclude GST please note that when someone calls your 0800/0508 number you will be billed per minute and they get to call you for free.  If you have your 0800 or 0508 number redirected to another number you will also be charged ...