The Huawei HG659 Router has a built-in VOIP port that can be configured to work with Tech Connections. The following guide explains how to configure a Tech Connections phone number on Phone Port on the router.
1. Configure your VOIP settings in the telephony tab
Select 'Telephony' from the tabs at the top of the page and click on the VoIP page
Set Provider name to 'Tech Connections'
Set Primary registrar to 'phone.techconnections.co.nz' and port to 5060
Set Primary proxy to 'phone.techconnections.co.nz' and port to 5060
Set SIP Domain to 'phone.techconnections.co.nz'
Set Local Port to 5060
Tick the 'use outbound' check box
Set Outbound server to 'phone.techconnections.co.nz' and Port to 5060 Save Settings
2. Create a new VOIP provider
Set SIP number to your Tech Connections phone number (e.g. 092420001)
Set Username to your Tech Connections phone number (e.g. 092420001)
Set Password to your Tech Connections password
Ensure that the 'Enabled' check box is ticked3. Set up your codec preferences (if required)
We recommend setting your Codec 1 setting to G.711ALaw unless you wish to save bandwidth in which case you can select G.729 as your preferred codec.
Set DTMF Mode to RFC2833
Set the Fax codecs to T38 as Codec 1 if you are plugging in
a Fax machine
4. Enable service 'Voice' under the Internet Settings
This final step is important as your phone will not work unless you tick the Voice check box under your Internet settings.
Click on the Internet tab and scroll down to your Active Internet connection type
Next to the 'Service Type' ensure that you have ticked the Voice check box
Below is a screenshot of an example Internet connection using PPP although your connection details may differ.
If you are having any further issues getting your Huawei HG659 Router configure to work with Tech Connections then contact our Support team and we will do our best to assist you.