Is there a contract for my services?
There is no contract for all of our toll-free plans or webhosting* but we do require 30 days notice to cancel these services.
Our mobile plans currently have a minuim contract period of 12 months from the date the plan was activated.
Microsoft 365 plans have a contract period of 12 months per licence from date of activation.
Related Articles
Understand your first bill
You'll receive your first invoice on the 1st of the month after you join Tech connections and the bill will be due on the 10th of the month. You'll pay in advance for the phone line, internet, and mobile services and in arrears for any variable or ...
Billing Feed and CDR collection Processes
There are 2 ways of fetching billing records/call detail records (CDR) from the Tech Connections platforms. The first method is by utilising our Billing Feed Web Service which is available for all Tech Connections accounts. The second method is a ...