Remote Call Back

Remote Call Back

Remote Call Back

When you are out of the office and want to make a call to someone who’s number is within your account, simply call the Cloud PBX number from any phone. When you hear ringing, hang up and you will be called back – so you can make a call from your Cloud PBX account. Call Back is free on all CloudPBX accounts. Calls made to non CloudPBX account numbers are charged as outbound calls.

 

Quick Guide

Step 1: Setting up Remote Call Back

  1. Log into https://portal.techconnections.co.nz > Voice tab and select number you wish to set up remote call back on.
  2. Select Other Settings > Remote Call Back
  3. Click enable remote call back
  4. Choose remote call back service option
  5. Select a PIN number if needed. NOTE: PIN numbers are needed if you choose to call back all numbers

Step 2: Using Remote Call Back

  1. Call your CloudPBX number from a phone number chosen.
  2. Hang up when you hear ringing.
  3. CloudPBX will call you back.
  4. Answer the call and then make calls as usual.

NOTE: Off-net calls to call back remote numbers are charged as outbound calls.


    • Related Articles

    • Call Pickup

      The call pickup service allows you to remotely pick up an incoming call to another phone in your group or on your account. Call pickup functions *88 – Group pickup. This will pickup the latest incoming call to any of the phones in your group. *89 – ...

    • Call Flow Priority

      Call Flow Priority Occasionally you’ll configure a feature only to discover that another feature on the account has over-ridden your preferred feature. For example you can’t set Call Rejection and Call Forward on the same line, as the Call Rejection ...

    • Remote Dial Tone

      Remote Dial Tone When you are out of the office and don’t want to make calls from the phone’s account you have with you, make the call through the Cloud PBX account. Meaning the phone’s account you have with you doesn’t pay for the call but the Cloud ...

    • Call Parking

      Call Parking Call parking is a feature that allows a person to put a call on hold at one phone and continue the conversation from another phone. Whilst on a call a person can decide to put that call on hold by transfering the call to *07. The user ...

    • Caller ID and Call Rejection Options

      This feature helps you identify your Inbound caller’s CLI and set any call rejection options. Quick Guide Log into https://portal.techconnections.co.nz/ > select the number you want to use Caller ID & Rejections. Select CloudPBX > Inbound Calls > ...