Presenting Non-Hero Numbers for Outbound Calls

Presenting Non-Hero Numbers for Outbound Calls

Presenting Non-Tech Connections Numbers for Outbound Calls

Non-account numbers can be presented on outbound calls, though by default, the caller ID is your number supplied by CloudPBX provider. Subject to verification that you are the number(s) owner. To verify a number that was not provided by CloudPBX provider contact your provider, they will link the required numbers to your account.

Quick Guide

Step 1: Apply for a Verified Non-Account CLI

  1. Log into > Voice tab and select the number you want to set up
  2. Select Outgoing Calls > Caller ID & Privacy
  3. Click on the link    
  4. Enter your phone number you wish to present as CLI on your account.
  5. Answer the call and enter the PIN number you are presented with to enter followed by the '#' key.  If succesful you will need to configure the number per Step 2 below
  6. If you are unable to call the CLI back for some reason then you will need to send us proof of ownership of the number by emailing our support team.

Step 2: Associate the non-Tech Connections number

  1. Log into > Voice tab and select the number you want to associate a non-account number with.
  2. Select Outgoing Calls> Caller ID and Privacy
  3. Choose from the dropdown Verified non-account selection your non-account number
  4. Select Save
    • Related Articles

    • Outbound Trunking

      Outbound Trunking Outbound trunking is a feature that allows you to present other direct dial-in (DDI) numbers as Caller ID on your registered trunk relieving phone administrators the onerous task of individually registering large blocks of ...
    • Call Screening Options

      We all like a little control over whom we take calls from right? We’re used to this on our mobile phones, and call screening is available for you to set up just the way you want in our Cloud PBX. Quick Guide Log ...
    • Call Forwarding

      Control your incoming call flow when you’re away or busy with a permanent call forward. Use time schedules to give you more flexibility, for example, have your calls forwarded straight to your mobile during the day with an after hours forward to ...
    • PIN Code for Restricting Calls

      PIN Code for Restricting Calls Most organisations have some rules about who can make calls to where. It may be that your warehouse team can only make local and national calls and your accounts team can call local, national, and international calls. ...
    • Bogus or Spam incoming calls

      Bogus or Spam incoming calls If you’re experiencing  spam or phantom incoming calls that appear as “blocked” or CLIs such as 100 you are probably the victim of a form of malicious attack. In summary they come in two forms: An overseas call centre has ...