Know when your business number is calling you

Know when your business number is calling you

If you are diverting your calls directly to your mobile or another number by default it will show you the callers number that's calling your business. If you want to know who is calling you then you will need to force the system to show your own number or use our Secure Voip App. 

Please note that this will stop you from seeing the caller number on all phones while this is activated, including your desk phones. 

Quick Guide

Set your Caller to show your business number

  1. Log into https://portal.techconnections.co.nz > Voice tab and select the number you want to set up Caller ID privacy on.
  2. Select Outgoing Calls > Caller ID and Privacy.
  3. Tick Force Caller ID to be sent on all calls
  4. Select Save settings to update.


    • Related Articles

    • Why can’t I register my VoIP device?

      Why can’t I register my VoIP device? Firewalls and Interfering routers are the most common cause of SIP registration failure with your VoIP device where the firewall/router blocks incoming traffic required by our SIP registration process. Remember ...
    • Last Number Redial

      Use last number redial when you are on a call with a customer and the line drops, or you have finished the call and want to quickly call them back *66 will redial the number you last called. You also have the option of having the number read back to ...
    • Caller ID and Call Rejection Options

      This feature helps you identify your Inbound caller’s CLI and set any call rejection options. Quick Guide Log into https://portal.techconnections.co.nz/ > select the number you want to use Caller ID & Rejections. Select CloudPBX > Inbound Calls > ...
    • Can I run my alarm systems across Tech Connections VOIP?

      No. While you may be able to get your alarm system working over our VOIP platforms we do not recommend this and recommend an IP based alarm system or one using a traditional analogue phone line.
    • Caller ID (CLI) and Call Privacy

      Caller ID (CLI) and Call Privacy By using our Cloud PBX you have the option to show, block or showcase your business main number when making outbound calls. Content Caller ID Privacy Options By using our Cloud PBX you have the option to show or block ...