Presence and Busy Lamp Field (BLF)
Presence
and Busy Lamp Field (BLF)
This guide applies to the Polycom and Yealink IP handsets.
Enable subscriptions on your line so that others can monitor
your line status for Presence and Busy Lamp Field (BLF). This is a two step
process by adjusting setting on CloudPBX and your handset.
Quick
Guide
Step 1: Setting up Presence and BLF on CloudPBX
- Log
into https://portal.techconnections.co.nz/ >
Voice tab and select the number you want to use Presence & BLF.
- Select Other
Settings >Presence and BLF.
- Click Enable
Presence/BLF on this line only.
- Click Save
settings to update.
Setting up Presence and BLF on your Polycom
- Settings
> Directories > Contacts Directory > 1.
- Add
(+) : Name, Last Name (optional), Contact (requires full number
including country / area code)
- Protocol
–> SIP (only for VVX500, 600)
- Watch
Buddy –> Enable
- SAVE
- Select
contact –> Add to favorites (if you want the contact to appear on the
home screen of your keypad).
Setting up BLF on your Yealink
- Select DSSKey tab
- Select
the line key you wish to monitor
- Set
Type to BLF
- Set
Value to the phone number you wish to monitor
NB requires
country / area code (e.g. 092420000)
- Click Confirm to
save and apply
When configured, the LEDs should light up accordingly on your
Yealink.
- Green: extension is available. Press BLF
key to dial extension.
- Red: extension is on a call
- Blinking red: extension is receiving a phone call. Press BLF key to perform pick-up.
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